It’s not long now before our hard-working moving crews will be at your home. Our moving teams are trained professionals who are fully briefed on the specifications for your individual move. It is, however, important to appreciate that during the course of packing and moving, your home becomes a workplace for our staff. This means we ask you to undertake some basic precautionary steps to ensure the safety and comfort of both our staff and your family.
If you or anyone else living in the home is ill or unwell with flu or Covid-19 symptoms, please notify your Crown move coordinator immediately, so we can work with you reschedule your move if possible.
Pets and children can often find the sounds and movement of our moving crews interesting and exciting. However, it's very important not to have small children or animals in the way of our removalists, as they are often carrying heavy objects and need space to work safely.
Our removalists will be making many trips between the truck and your property, so it's critical that you provide adequate space for parking as close as possible to the entry to your property. Our moving trucks require approx 20 metres of space for parking.
Washing machines and condenser dryers can retain water and moisture, so should be thoroughly drained and wiped down inside and out prior to any move. Washing machine hoses should be disconnected and transit stabilisation rods inserted into front loading machines.
Refrigerators and freezers should be empty of contents, wiped out and completely dry prior to being moved. We advise turning the appliance off at the switch and leaving the door ajar overnight. Fridges with plumbed water and ice dispensers will require prior disconnection by a plumber.
Do not apply fresh polish or waxing to any polished timber furniture items during the week prior to your removal. Freshly polished surfaces can take up to a week to stabilise and risk adhering to our protective coverings.
We ask that you provide our moving crews with unrestricted access to a toilet and hand washing facilities throughout the day as required.